Privacy Policy
Last updated: July 19, 2026
North Blue Pool Service ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to northbluepools.com and to any lead form you submit to us, including forms served through Facebook, Instagram, or other Meta platforms.
Who we are
North Blue Pool Service is a locally owned residential pool cleaning and maintenance company serving the greater Sacramento area. You can reach us at (530) 649-4453 or northbluepools@gmail.com.
Information we collect
When you request a quote or contact us, we may collect:
- Your name
- Phone number
- Email address
- Service address or city
- Details you share about your pool (size, type, current condition, notes)
If you submit a lead form through Facebook or Instagram, Meta shares the information you chose to submit with us so we can follow up on your request.
How we use your information
- Reply to quote requests and answer questions
- Schedule and provide pool cleaning and maintenance services
- Send service-related updates, appointment reminders, and invoices
- Improve our service and internal record-keeping
We do not sell your information. We do not share your information with third parties for their own marketing.
Calls, texts, and email
By giving us your phone number, you agree that we may call or text you about your quote or service at that number, including via automated systems. Message and data rates may apply. You can opt out of texts at any time by replying STOP, or opt out of emails by using the unsubscribe link or emailing us. Opting out of marketing does not stop transactional messages about active service.
Service providers we use
We rely on a small number of vendors to run our business. They only access the information they need to provide their service to us and are contractually required to protect it:
- Website and backend hosting
- Email delivery for quote notifications and customer replies
- Meta (Facebook / Instagram) for lead ads when you submit a lead form on their platforms
Cookies
Our website uses minimal cookies required for the site to function. We do not use cookies to build advertising profiles on this website.
Data retention
We keep customer and quote information for as long as needed to service the account and to meet standard business record-keeping requirements. You can request that we delete your information at any time by emailing northbluepools@gmail.com.
Your choices
You can ask us to access, correct, or delete the information we have about you, or to stop contacting you, at any time. Email northbluepools@gmail.com and we will respond within a reasonable time.
Children's privacy
Our services are directed to homeowners. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will update the "Last updated" date above. Material changes will be reflected on this page.
Contact us
Questions about this policy or your information? Contact North Blue Pool Service at (530) 649-4453 or northbluepools@gmail.com.